Privacy Policy
Franchise HQ is a trading name of the partnership between May Rose Services Ltd and Tim Morris T/A Pinnacle Franchisee Growth Experts. We are committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you share it with us. Please read this policy carefully to understand how your data will be handled.
Information We Collect
We collect and process personal information for the following purposes:
a. Training and Development: We collect data to improve our training and coaching services. This data may include your name, contact information, and training progress.
b. Industry Insights: We collect anonymised and aggregated data to gain insights into industry trends and client needs. These insights are not linked to individual identities.
Data Security
We take the security of your personal information seriously. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, and destruction.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. You have the right to request the deletion of your data at any time. Please refer to section 6 for details on how to exercise this right.
Your Rights
Under the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), you have the following rights:
a. Right to Access: You can request a copy of the personal data we hold about you.
b. Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
c. Right to Erasure: You can request the deletion of your personal data.
d. Right to Restriction: You can request that we limit the processing of your personal data.
e. Right to Data Portability: You can request to receive a copy of your data in a commonly used format.
f. Right to Object: You can object to the processing of your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
Contact Us
If you have any questions or concerns regarding your data, this Privacy Policy, or would like to exercise your rights under data protection laws, please contact us:
Email: hello@franchise-hq.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this website.
Please check this page periodically to ensure you are aware of any updates.
Please note that this policy is intended to be a general guide to our data protection practices and may be subject to updates and amendments. We encourage you to revisit this page periodically to stay informed about how we handle your data.
Last updated: February 2025